We extremely value the trust you have placed upon us. And that’s the reason we insist upon the highest standards for secure transactions and customer information privacy. Kindly read the following statement to learn about our information gathering and dissemination practices.
Collection of individual identifiable information & other information
When you use our Website(www.frezu.in), we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
When you register (log in), you provide mobile number and a password. This allows us to provide access to your account every time you visit our Website. Before completing your first subscription order, we also ask you for your name, phone number, email and delivery address. This information, along with your credit/debit card details, is necessary to fulfil your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order. We may also use your email address/mobile number to notify you about delivery status, payment status, send your monthly invoices, new services or special promotional programs. Emails & SMS are sent only to Frezu’s sample buyers/ subscribers. At any time, you can notify us that you wish to stop receiving these SMSes/ emails by writing to us at firstname.lastname@example.org. In addition, we keep a record of your monthly subscription orders, cancellations, additional orders and complaints.
When you provide us with personal information to complete a transaction, verify your credit/debit card, place an order, arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.
If you have made subscription on our website, we imply that you have given your consent to receive mails from us about offers, promotions and other updates.
But, if after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
The credit card/ debit card information which you use for subscribing, is protected by the payment gateway with Secure Socket Layer technology and AES-256 encryption. Although no transmission over the internet is 100% secure, we take reasonable industry standard measures to ensure your information is not inappropriately used, disclosed or lost.
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.
Changes to this Policy
While we undertake to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it; there will be a notice on the site advising you of this.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: